DevOps Technical Specialist

Job ID
14770
Other

Company Message

 

Compuware is unlike any 40-year-old software company you've ever seen; we are nimble, fast and obsessed with technical excellence and continuous improvement. We empower the world’s largest companies to excel in the digital economy by fully leveraging their high-value mainframe intellectual property. We are tackling what was perceived as impossible – modernizing the mainframe platform using agile and DevOps as our guiding principles.

The company's ongoing success depends on our employees--a diverse team of people with a set of key, common attributes. We seek passionate, curious and conscientious team players who have a strong desire to succeed in a team- and customer-oriented environment.

Position Description & Responsibilities

The Technical Specialist will be the epicentre of DevOps within the EMEA and APAC regions, and will be the thought leader of DevOps by keeping pace the industry ideology. This person will be responsible for influencing and supporting customers in their understanding and adoption of appropriate DevOps frameworks. This role is instrumental in transferring DevOps knowledge to our Technical Account Management team, and will also work with our Marketing department to evangelize and stimulate thinking related to both Compuware and integration to other industry products via various social media platforms

 

The role involves overseeing the installation to blueprint, configuration, testing, adoption, training and then measurement of success criteria. This would be achieved through co-ordination and involvement with various parties including Technical Account Managers, other specialists, the Project Management team, and the Customer Success organization. This person would be a specialist in understanding the integrations between the non-Compuware and Compuware software components to the point that a conceptual and technical discussion in this area is possible.

 

Primary Roles/Responsibilities:
 

  • Act as a DevOps subject matter expert internally, and externally
  • Conduct consultations to create architectural blueprint, and translate into operational plans
  • Facilitate execution of plans through parties within Compuware, the customers, and various points of integration with other software stacks such as Sonar
  • Own the DevOps initiatives to ensure our customers are using the appropriate frameworks.
  • Provide technical DevOps leadership and expertise to our clients, and internal teams.
  • Ability to communicate DevOps terminology to customers
  • Oversee installation, configuration, and testing of platforms
  • Provide training, and measure the success of platforms.
  • Use social media and other platforms to provide thought leadership
  • Coordinate with various teams to ensure overall success
  • Travel across the region, as needed

Qualifications:
 

  • Demonstrated DevOps depth of knowledge and industry experience at an expert level
  • Proven DevOps thought leadership and expertise as evident by speaking at conferences, etc.
  • Excellent decision-making skills and initiative in solving problems
  • Experience at least one SCM platform, Jenkins, or Sonar
  • Demonstrated Agile experience
  • Demonstrated ability to manage several projects simultaneously
  • Mainframe awareness at a technical level, strongly preferred
  • Awareness of Compuware’s Topaz, preferred
  • Proficiency with social media platforms

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